Privacy
Privacy policy.
How arrowdel collects, uses, shares, and protects your personal information.
Introduction
arrowdel ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you when you visit our Website or engage our Services.
Information we collect
We collect information you provide directly to us, information collected automatically when you use our Website, and information we receive in the course of delivering Services.
| Category | Examples | When collected |
|---|---|---|
| Contact details | Name, email, phone, company | Contact forms, demo requests |
| Project information | Requirements, briefs, files shared with us | During service engagements |
| Application data | Resume, work history, portfolio | Career and hiring applications |
| Technical data | IP address, browser, device, pages viewed | Automatically, via cookies |
How we use your information
- To respond to inquiries and provide requested information about our Services.
- To deliver, manage, and support ongoing service engagements.
- To process job applications submitted through our Careers page.
- To improve our Website, understand usage patterns, and maintain security.
- To send updates, newsletters, or marketing communications where you have opted in.
- To comply with legal, regulatory, or contractual obligations.
How we share your information
We do not sell your personal information. We may share information with:
- Service providers who support our operations (e.g., hosting, analytics, email delivery) under confidentiality obligations.
- Professional advisors such as auditors, lawyers, or insurers where necessary.
- Authorities where required to comply with a legal obligation or valid legal process.
- A successor entity in the event of a merger, acquisition, or sale of business assets.
Cookies and tracking technologies
We use cookies and similar technologies to operate our Website, remember your preferences, and understand how visitors interact with our content. You can control cookies through your browser settings; disabling certain cookies may affect Website functionality.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including satisfying any legal, accounting, or reporting requirements. Project-related data is generally retained for the duration of the engagement and a reasonable period afterward, after which it is securely deleted or anonymized.
Your privacy rights
Depending on your location, you may have the following rights regarding your personal information:
| Right | What it means |
|---|---|
| Access | Request a copy of the personal information we hold about you. |
| Correction | Ask us to correct inaccurate or incomplete information. |
| Deletion | Request that we delete your personal information, subject to legal exceptions. |
| Objection | Object to certain uses of your information, including marketing. |
To exercise any of these rights, contact us using the details below.
Data security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. See our Security page for more detail on how we protect data across our systems.
International data transfers
As a company serving clients across Pakistan and beyond, your information may be processed in countries other than your own. Where this occurs, we take reasonable steps to ensure your information receives an adequate level of protection.
Children's privacy
Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be reflected by updating the "Last updated" date above.
Contact us
Questions about this Privacy Policy or how we handle your information can be sent to info@arrowdel.com or via our contact page.